Accessibility Statement

At the Moorland Hotel Haytor we aim to offer high levels of hospitality to all of our guests, regardless of any permanent or temporary disability, medical condition or other specific requirement. This Access Statement is designed to give you the information you need to assess how effectively we can meet your particular needs

PRIOR TO ARRIVAL

Reservations can be made by telephone, email or online.

The hotel is located approximately 3 miles from Bovey Tracey and 10 miles from Newton Abbot, unfortunately we are not accessible by public transport. We can easily arrange a taxi for you on request. Wheelchair-suitable vehicles are available if necessary. Directions to the hotel can be found on the website.

ARRIVAL

There are designated disabled parking bays adjacent to the front entrance, all public rooms are on the ground floor with a level entrance to the hotel. The dipped section of the reception desk is 760mm high. Assistance with luggage is always available, and this can be collected from/delivered to your car if required. The foyer is all on one level, only there are 3 steps into the building; there is an alternative route to access the building via the restaurant, which has no steps. The patio is level.

PUBLIC AREAS

The Foyer, Reception, both restaurants including bar, lounge and function suites are all on one level. One lift serves the first floor only, although some bedrooms are accessed up or down a few steps; please let us know at the time of booking if you have any particular needs in this respect. Ladies and Gentlemen’s toilets are both located on the ground floor close to reception and within our brasserie, as is the Disabled WC. Background music does play, albeit at a low level. On occasions there will be nightly entertainment in the lounge. The hotel does not have a hearing loop installed. There is access to the patio area from the conservatory restaurant.

ACCOMMODATION

The hotel has no bedrooms on the ground floor. The hotel does have rooms that are accessible by the lift which are spacious and have a large walk in shower and two of these also have a stand alone bath; these rooms may be suitable for guests with limited mobility. Our Staff are more than happy to discuss your particular requirements. Being an older building, bedrooms vary in terms of shape and size. However, many will be suitable for guests with minor disabilities so do please feel free to call us and let our Reception team assist you.

GENERAL

All information such as menus, bedroom information and tariffs can be printed in larger fonts if so required. As the hotel is dog friendly there is no restriction for service dogs.

We have tried to be accurate and as comprehensive as possible in the preparation of this Access Statement. All Staff are more than happy to assist in any way possible to ensure that you have a very enjoyable stay at The Moorland Hotel Haytor.